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Can I cancel my order?

If you need to modify or cancel your order, please contact customer service as soon as possible.  In our effort to fulfill the high volume of orders daily, there is a chance we may not be able to cancel the prior to shipment. Once an order has shipped we are no longer able to cancel it. Please be advised that emailing your request does not  guarantee cancellation unless you receive a reply from customer service or a formal cancellation email. However, you can still request to return it upon receiving your item. Please contact us for an Return Merchandise Authorization (RMA) to process a return. 

Please contact our Customer Service Department immediately at the toll-free number 844-811-1112, Monday through Friday from 9 am to 5 pm EST if you would like to cancel your order.